Assistance Centre
Need help
with your
software?
FAQ
Consult the FAQ section on the SMB Portal to find the answers to your questions on your software.
Technical support
You want to talk to technical support? You have questions? You want to place a service call?
Use the virtual assistant!
Click on the Get help menu in your software and select one of the options. If the assistant does not find the answer to your question, it will help you contact an agent or place a service call.
Emergency
phone line
Do you need to contact our team outside of our normal office hours because of a software emergency? Use our emergency phone line right away so that we can help you quickly*.
This service is available from Monday to Friday, between 5 p.m. and 10 p.m., and Saturday and Sunday, between 8 a.m. and 10 p.m.
Contact us to activate your access.
1 800 862-5922
*Fees apply.
Need help
with your
customer
account?
Customer service
If you want to make an address change, register your software or if you have questions about your billing, our customer service team is there to help you.
1 800 862-5922
[email protected]
Useful links
Are you subscribed to Avantage?
Every Avantage version allows you to benefit from unlimited technical support, software updates and our exclusive help content. To learn more about the different software versions, go here.
